{"id":7104,"date":"2024-02-07T07:17:56","date_gmt":"2024-02-07T05:17:56","guid":{"rendered":"https:\/\/rf.gov.pl\/kontakt\/"},"modified":"2024-07-02T11:40:05","modified_gmt":"2024-07-02T11:40:05","slug":"contact","status":"publish","type":"page","link":"https:\/\/rf.gov.pl\/en\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"\n<div class=\"\">\n\n            <div class=\"contact_box\">\n                        <div class=\"row\">\n                                <div class=\"col-xxl-7 col-xl-7 col-lg-12 col-md-12 col-sm-12\">\n                                    <h2 class=\"sub_page_h2\">Financial Ombudsman Office<\/h2>\n\n                                  \n\n                                                                                Nowogrodzka 47A Street , 00-695 Warszawa<br>\n                                                                                                                                    Tax Identification Number: 525 15 66 173<br>\n                                                                                                                                    National Official Business Register Number: 011335893<br>\n                                                                                                                                    General phone and reception: <BR>+48 22 333-73-26, <BR> +48 22 333-73-27<br>\n                                                                                                                                    fax: +48 22 333-73-29<br>\n                                                                                                                                    e-mail : <a href=\"mailto:biuro@rf.gov.pl\"><span class=\"email_new\">biuro@rf.gov.pl<\/span><\/a><br><br>\n                                                                                           \n                                              \n                                <\/div>\n                                <div class=\"col-xxl-5 col-xl-5 col-lg-12 col-md-12 col-sm-12\">\n\n                                            \n                                                \n                                                <div class=\"contact_map\" id=\"mapTematyczne1\"><\/div>\n\n                                                \n                                <\/div>\n                        <\/div>\n\n\n            <\/div>\n\n\n\n<\/div>\n\n\n  <link\n      rel=\"stylesheet\"\n      href=\"https:\/\/unpkg.com\/leaflet@1.7.1\/dist\/leaflet.css\"\n      integrity=\"sha384-VzLXTJGPSyTLX6d96AxgkKvE\/LRb7ECGyTxuwtpjHnVWVZs2gp5RDjeM\/tgBnVdM\"\n      crossorigin=\"anonymous\"\n    \/>\n\n   <script\n      src=\"https:\/\/unpkg.com\/jquery@3.6.0\/dist\/jquery.min.js\"\n      integrity=\"sha384-vtXRMe3mGCbOeY7l30aIg8H9p3GdeSe4IFlP6G8JMa7o7lXvnz3GFKzPxzJdPfGK\"\n      crossorigin=\"anonymous\"\n    ><\/script>\n    <script\n      src=\"https:\/\/unpkg.com\/leaflet@1.7.1\/dist\/leaflet.js\"\n      integrity=\"sha384-RFZC58YeKApoNsIbBxf4z6JJXmh+geBSgkCQXFyh+4tiFSJmJBt+2FbjxW7Ar16M\"\n      crossorigin=\"anonymous\"\n    ><\/script>\n\n    <script src=\"https:\/\/unpkg.com\/leaflet.vectorgrid@1.2.0\"><\/script>\n\n<script type='text\/javascript'>\nsetTimeout(function(){\nvar map = L.map('mapTematyczne1', {\n  center: [52.2277267, 21.0082358],\n  minZoom: 2,\n  zoom: 13,\n})\n\/\/https:\/\/stamen-tiles-{s}.a.ssl.fastly.net\/toner-lite\/{z}\/{x}\/{y}{r}.{ext}\nL.tileLayer('https:\/\/{s}.tile.jawg.io\/jawg-sunny\/{z}\/{x}\/{y}{r}.png?lang=en&access-token=jeKhz0QNy58uEcL2LfzOy8koSgQLbjsLObsPjWAazk1Of1RthvdSfS362IChrzpU', {\n  attribution:\n    '&copy; <a href=\"https:\/\/www.openstreetmap.org\/copyright\">OpenStreetMap<\/a>',\n  subdomains: ['a', 'b', 'c'],\n}).addTo(map)\n\nvar myIcon = L.icon({\n  iconUrl: 'https:\/\/rf.gov.pl\/wp-content\/themes\/rfmain\/images\/location.svg',\n  iconRetinaUrl: 'https:\/\/rf.gov.pl\/wp-content\/themes\/rfmain\/images\/location.svg',\n  iconSize: [44, 51],\n  iconAnchor: [9, 21],\n  popupAnchor: [0, -14],\n})\n\n    var lat = parseFloat(52.2277267);\n    var lng = parseFloat(21.0082358);\n    var mk = L.marker([lat, lng], { icon: myIcon , clickable: true }).addTo(map);\n  }, 1000);\n\n<\/script>\n\n\n<div class=\"\">\n\n\n\n  <div class=\"space40\"><\/div>\n\n<h2 class=\"sub_page_h2\">Experts\u2019 Duty Hours<\/h2> \n<p>Have you received a decision from a financial institution? Do you disagree with it or simply do not understand it? Or maybe you feel wronged by their actions but don&#8217;t know what your rights are?. You can consult with our experts. They provide assistance during telephone duty hours and respond to email inquiries. They will advise you on what steps you can take next in your case.<\/p>\n\n\n<div class=\"row\">\n        \n      <div class=\"col-xxl-6 col-xl-6 col-lg-6 col-md-12 col-sm-12 main_sec\">\n      <div class=\"contact_box main_sec_box\">\n              <div class=\"number\"> <img decoding=\"async\" src=\"https:\/\/rf.gov.pl\/wp-content\/uploads\/2024\/04\/incoming-call-1.svg\" alt=\"\">22 333 73 28<\/div>\n            <div class=\"contact_text\">\n                  <p> from <strong>9:00 a.m. to 5:00 p.m. (on Monday)<\/strong> and from <strong>9:00 a.m. to 2:00 p.m. (from Tuesday to Friday)<\/strong> \u2013 experts in the field of:<\/p>\r\n<ul>\r\n  <li>business insurance,<\/li>\r\n  <li>particularly motor insurance (OC, AC, assistance),<\/li>\r\n  <li>life insurance,<\/li>\r\n  <li>accident insurance,<\/li>\r\n  <li>home and apartment insurance,<\/li>\r\n  <li>travel insurance,<\/li>\r\n  <li>loans,<\/li>\r\n  <li>small and medium enterprises,<\/li>\r\n  <li>agricultural insurance, etc.<\/li>\r\n<\/ul>                               <\/div>\n      <\/div>\n      <\/div>\n              \n      <div class=\"col-xxl-6 col-xl-6 col-lg-6 col-md-12 col-sm-12 main_sec\">\n      <div class=\"contact_box main_sec_box\">\n              <div class=\"number\"> <img decoding=\"async\" src=\"https:\/\/rf.gov.pl\/wp-content\/uploads\/2024\/04\/incoming-call-1.svg\" alt=\"\">22 333 73 25<\/div>\n            <div class=\"contact_text\">\n                  <p><\/strong> from <strong>8:00 a.m. to 4:00 p.m.<\/strong> \u2013 experts in the field of:<\/p>\r\n<ul>\r\n  <li>problems with banks,<\/li>\r\n  <li>the capital market.<\/li>\r\n<\/ul>                               <\/div>\n      <\/div>\n      <\/div>\n              \n      <div class=\"col-xxl-6 col-xl-6 col-lg-6 col-md-12 col-sm-12 main_sec\">\n      <div class=\"contact_box main_sec_box\">\n              <div class=\"number\"> <img decoding=\"async\" src=\"https:\/\/rf.gov.pl\/wp-content\/uploads\/2024\/04\/incoming-call-1.svg\" alt=\"\">22 333 73 32<\/div>\n            <div class=\"contact_text\">\n                       <p> from <strong>2:00 p.m. to&nbsp;5:00 p.m. (on&nbsp;Monday)<\/strong> and from <strong>12:00 p.m. to&nbsp;2:00 p.m. (on&nbsp;Wednesday and Friday)<\/strong> \u2013 for:<\/p>\r\n<ul>\r\n  <li>members of Open Pension Funds,<\/li>\r\n  <li>participants of Employee Pension Schemes,<\/li>\r\n  <li>individuals using individual retirement accounts.<\/li>\r\n<\/ul>                                            <\/div>\n      <\/div>\n      <\/div>\n            \n\n\n      <\/div>\n\n      \n      \n\n<\/div>\n\n\n\n<div class=\"\">\n\n\n\n  <div class=\"space40\"><\/div>\n\n<h2 class=\"sub_page_h2\">Press Office<\/h2> \n<p>Media representatives are welcome to contact us.<\/p>\n\n\n<div class=\"row\">\n        \n      <div class=\"col-xxl-6 col-xl-6 col-lg-6 col-md-12 col-sm-12 main_sec\">\n      <div class=\"contact_box main_sec_box\">\n              <div class=\"contact_text\">\n            <strong>Press Office<\/strong><br>                              e-mail : <a href=\"mailto:sekretariat.dek@rf.gov.pl\">sekretariat.dek@rf.gov.pl<\/a><br>\n                              <\/div>\n      <\/div>\n      <\/div>\n              \n      <div class=\"col-xxl-6 col-xl-6 col-lg-6 col-md-12 col-sm-12 main_sec\">\n      <div class=\"contact_box main_sec_box\">\n              <div class=\"contact_text\">\n            <strong>Maciej Sawa<\/strong><br>            Spokesperson                         e-mail : <a href=\"mailto:m.sawa@rf.gov.pl\">m.sawa@rf.gov.pl<\/a><br>\n                                    Phone: +48 502 517 519                  <\/div>\n      <\/div>\n      <\/div>\n            \n\n\n      <\/div>\n\n      \n      \n\n<\/div>\n\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n\n\n<div class=\"\">\n\n  <div class=\"space22\"><\/div>\n\n  <div class=\"row\">\n    <div class=\"col-xxl-12 col-xl-12 col-lg-12 col-md-12 col-sm-12\">\n      <h2 class=\"sub_page_h2\">Office of the Regional Representative of the Financial Ombudsman<\/h2>\n          <\/div>\n    <div class=\"col-xxl-6 col-xl-6 col-lg-12 col-md-12 col-sm-12\">\n        <div id=\"map-contact-details\" style=\"width:100%; max-height:410px; overflow:auto;\">\n            \n                <div class=\"contact_box1 mb-3\">\n                    <div class=\"contact_text2_img\">\n                                                <img decoding=\"async\" src=\"https:\/\/rf.gov.pl\/wp-content\/uploads\/2024\/05\/Pin_logo.svg\" alt=\"\">\n                                                                    <\/div>\n                    <div class=\"contact_text2\">\n                                                <span class=\"contact_18\">Office of the Regional Representative of the Financial Ombudsman in Lublin<\/span><br>                        Krakowskie Przedmie\u015bcie Street 22 lok. 1.<br>                        Phone: 22 333 73 31&nbsp;<br>                        <span class=\"email_new\">e-mail : <a href=\"mailto:biuro.lublin@rf.gov.pl\">biuro.lublin@rf.gov.pl<\/a><\/span>                                            <\/div>\n                <\/div>\n                \n                <div class=\"contact_box1 mb-3\">\n                    <div class=\"contact_text2_img\">\n                                                <img decoding=\"async\" src=\"https:\/\/rf.gov.pl\/wp-content\/uploads\/2024\/05\/Pin_logo.svg\" alt=\"\">\n                                                                    <\/div>\n                    <div class=\"contact_text2\">\n                                                <span class=\"contact_18\">Office of the Regional Representative of the Financial Ombudsman in Olsztyn<\/span><br>                        Prosta Street 1\/2 lok. 5, 10-029 Olsztyn<br>                        Phone: 22 333 73 37 &nbsp;<br>                        <span class=\"email_new\">e-mail : <a href=\"mailto: biuroterenoweolsztyn@rf.gov.pl\"> biuroterenoweolsztyn@rf.gov.pl<\/a><\/span>                                            <\/div>\n                <\/div>\n                                    <\/div>\n\n    <\/div>\n\n\n    <div class=\"col-xxl-6 col-xl-6 col-lg-12 col-md-12 col-sm-12\">\n      <div id=\"contact-map\"><\/div>\n\n            <div class=\"contactList\" data-lat=\"51.248930161934304\"\n        data-lng=\" 22.57428473166642\"\n        data-icon=\"https:\/\/rf.gov.pl\/wp-content\/uploads\/2024\/05\/Pin_logo.svg\"\n        data-title=\"Office of the Regional Representative of the Financial Ombudsman in Lublin\"\n        data-address=\"Krakowskie Przedmie\u015bcie Street 22 lok. 1.\"\n        data-phone=\"22 333 73 31\"\n        data-actcls=\"blinkingPin\"\n        data-email=\"biuro.lublin@rf.gov.pl\"><\/div>\n            <div class=\"contactList\" data-lat=\"53.777702938174826\"\n        data-lng=\"20.483737211478545\"\n        data-icon=\"https:\/\/rf.gov.pl\/wp-content\/uploads\/2024\/05\/Pin_logo.svg\"\n        data-title=\"Office of the Regional Representative of the Financial Ombudsman in Olsztyn\"\n        data-address=\"Prosta Street 1\/2 lok. 5, 10-029 Olsztyn\"\n        data-phone=\"22 333 73 37 \"\n        data-actcls=\"\"\n        data-email=\" biuroterenoweolsztyn@rf.gov.pl\"><\/div>\n                  <!--\n            <img decoding=\"async\" src=\"https:\/\/rf.gov.pl\/wp-content\/themes\/rfmain\/images\/map1.svg\" alt=\"\" class=\"con_map\">\n                -->\n    <\/div>\n  <\/div>\n\n  <div class=\"space22\"><\/div>\n\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":15787,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/template-inner-page.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-7104","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/rf.gov.pl\/en\/wp-json\/wp\/v2\/pages\/7104","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rf.gov.pl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rf.gov.pl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rf.gov.pl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rf.gov.pl\/en\/wp-json\/wp\/v2\/comments?post=7104"}],"version-history":[{"count":31,"href":"https:\/\/rf.gov.pl\/en\/wp-json\/wp\/v2\/pages\/7104\/revisions"}],"predecessor-version":[{"id":16320,"href":"https:\/\/rf.gov.pl\/en\/wp-json\/wp\/v2\/pages\/7104\/revisions\/16320"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/rf.gov.pl\/en\/wp-json\/wp\/v2\/media\/15787"}],"wp:attachment":[{"href":"https:\/\/rf.gov.pl\/en\/wp-json\/wp\/v2\/media?parent=7104"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}