Financial Ombudsman and Deputies

Dr Bohdan Pretkiel was appointed as the Financial Ombudsman on December 9, 2021.

Dr Bohdan Pretkiel graduated summa cum laude from the Faculty of Law and Administration (WPIA) at the University of Warsaw (UW). He received his PhD degree with honors in the field of legal sciences from this university in 2018. He was also educated at the Vilnius University. Since February 2020, he was an assistant professor at the Faculty of Law and Administration of the University of Warsaw (Department of Logic and Legal Argumentation). Since 2012 he has been teaching legal logic at WPIA UW. Author of papers, scientific articles and monographs.

Barrister and lawyer with many years of experience. He worked, among others, in law firms, where inter alia he dealt with problems in the field of financial law. He has served as Chief Executive Officer of a capital group. Member of the Supervisory Board of the Polish Investment and Trade Agency from August 2018 to February 2021. Member of the expert team on building the institution of civil dialogue at the Government Plenipotentiary for Civil Society since April 2016. President of the think-tank known as Mikołaj Sienicki Institute since December 2017.

Deputy Financial Ombudsman from December 2021, overseeing the Extrajudicial Dispute Resolution Division and the Administration and Finance Division. Ziemowit Bagłajewski is a graduate of the Faculty of Law and Administration of Warsaw University and a lawyer with many years of experience. From 2015 to 2021, he pursued the profession of a lawyer, since 2012, he has been a member of the Warsaw Bar Association.

Mr Bagłajewski has extensive experience in litigation, in particular in matters relating to the protection of the interests of clients of financial market entities. He is an expert in the field of organisation and functioning of the financial market and legal regulations creating the environment for this market.

Her main task as the Director General is to directly supervise the departments of the Financial Ombudsman Office, ensuring the proper functioning of the institution in accordance with regulations and administrative procedures.

Before assuming her current position in the office, she served as the Director of the Organizational and Financial Department at the Financial Ombudsman Office.